Contact our sales professionals online. A variety of contact options are available:
WhatsAPP: +8618998494501
WeChat: Susan20241118
E-mail: susan@szlyzn.com
Or click on the Contact Us page, enter your name, email, phone number and specific request, submit it to our customer service and we will contact you within 24 hours.
2、Are the products all genuine? Is the quality guaranteed?
Our products are 100% guaranteed quality, 100% guaranteed authentic, regular channel, you can buy with confidence. Each product can be checked for authenticity, all from major genuine brands, if you have any questions, please feel free to contact our after-sales service.
3. What should I do if I can't find what I want?
You can do an exact/fuzzy search based on the product model or brand. If you still can't find it, you can feedback the model number or brand of the desired product to our sales staff.
4. How is the product delivered? Is it safe?
Various delivery methods and regular delivery channels, we will make different packages for different products and strictly guarantee the safety of the products.
Ground, air and sea transportation
DHL/FedEx/UPS/EMS/SF Express/TNT/Depon Express...
5. What are the payment methods?
01: Alipay payment: choose Alipay payment, the system will automatically generate the payment QR code, the customer opens the Alipay on the cell phone and scans the code to pay.
02: Online online banking: support more than 200 banks and financial institutions such as Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, Construction Bank, Bank of Communications, Postal Savings Bank, etc., support credit card, savings card, CBI card, to fully meet the customer's payment needs.
03: Offline Payment: After choosing offline payment, customers can pay the payment to our corporate account through transfer, remittance and other offline payment methods. The account number can be viewed on the order payment page. The offline transfer amount and the order settlement amount must be the same.
6、If there is a problem, how to return or exchange the goods?
Customized products cannot be returned unless there is a quality issue, and customized products cannot be canceled.
We only support returns on new and original products. Therefore, this rarely happens.
If a customer requests a return or exchange of a standard product or one of our in-stock products without a valid reason, the customer shall be responsible for all costs incurred for the return or exchange.
Contact information for returns and exchanges:
E-mail: simon@szlyzn.com